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I can’t remember my user ID and/or password. Can you reset it?

Yes, absolutely. If you’ve forgotten your user ID or password:

  1. Click on the “Forgot Password” or “Forgot User ID” link on the login page.

  2. Enter your registered email address to receive a reset link or recovery instructions.

  3. Follow the steps in the email to reset your credentials securely.

If you’re still having trouble, please contact our support team via the Help Center or email us at [contact@softait.com], and we’ll assist you as quickly as possible.

 
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Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.